Privacy Policy
Introduction
Breakthrough 8 LLC ("we," "us," or "our") is committed to protecting the privacy of our clients and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you engage with our coaching services or visit our website. By using our services, you agree to the terms of this Privacy Policy.
Information We Collect
We collect various types of information to provide and improve our coaching services. This may include:
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Personal Identification Information:
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Name
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Email address
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Phone number
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Mailing address
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Date of birth (if relevant for age-specific programs)
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Health and Wellness Information (voluntarily provided by you):
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Goals and aspirations related to nutrition, physical activity, meditation, and lifestyle.
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Information about your current health status, medical history, allergies, medications, and physical limitations (as relevant to your coaching goals and voluntarily disclosed).
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Lifestyle habits (e.g., sleep patterns, stress levels, daily routines).
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Dietary preferences and restrictions.
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Payment Information:
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Credit card details or other payment information (processed securely through third-party payment processors; we do not store full credit card numbers on our servers).
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Session-Related Information:
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Notes taken during coaching sessions.
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Records of our communications (emails, messages).
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Website Usage Data:
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IP address
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Browser type and version
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Pages visited
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Time spent on pages
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Referring website
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Other analytical data collected via cookies and similar tracking technologies (see Section 5).
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How We Collect Information
We collect information through various methods:
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Directly from You:
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When you contact us, fill out intake forms, participate in coaching sessions, communicate with us via email or phone, or sign up for our services.
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Through Our Website:
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Using cookies and other tracking technologies as you navigate our website.
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From Third-Party Payment Processors:
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When you make payments for our services.​
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How We Use Your Information
We use the information we collect for the following purposes:
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To Provide Coaching Services:
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To understand your needs and goals.
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To tailor coaching plans and advice to your specific situation.
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To schedule and conduct coaching sessions (one-on-one and retreat).
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To provide accommodation for the 3-Day Training Retreat.
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To communicate with you regarding your coaching progress and services.
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To Process Payments:
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To bill you for our services and manage your account.
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To Improve Our Services:
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To analyze trends and user behavior to enhance our coaching programs and website.
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To gather feedback and conduct surveys.
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For Communication:
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To send you important updates, administrative messages, and information about your services.
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To respond to your inquiries and support requests.
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To send promotional materials or newsletters (only if you have opted in).
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For Legal and Security Purposes:
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To comply with legal obligations.
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To protect our rights, privacy, safety, or property, and/or that of our clients or others.
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To detect and prevent fraud or other illegal activities.
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Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your experience and analyze website usage.
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Cookies:
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Small data files stored on your device that help us remember your preferences, understand how you use our site, and improve navigation.
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Types of Cookies We May Use:
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Essential Cookies: Necessary for the website to function properly.
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Analytical/Performance Cookies: Help us understand how visitors interact with our website by collecting and reporting information anonymously.
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Functionality Cookies: Used to remember choices you make and provide enhanced, more personal features.
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Your Choices Regarding Cookies:
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You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. However, if you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly.
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Disclosure of Your Information
We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties except in the following limited circumstances:
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With Your Consent:
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We may share your information if you give us explicit permission to do so.
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Service Providers:
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We may share your information with trusted third-party service providers who assist us in operating our business and providing our services (e.g., payment processors, website hosting, email service providers, booking systems, Airbnb for retreat accommodation management). These third parties are contractually obligated to keep your information confidential and use it only for the purposes for which we disclose it to them.
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Legal Requirements:
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We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or subpoena).
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Protection of Rights:
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To protect the rights, property, or safety of Breakthrough 8 LLC, our clients, or others.
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Business Transfers:
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In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.
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Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, use, alteration, and disclosure. These measures include:
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Using secure servers and encryption (SSL/TLS) for data transmission.
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Restricting access to your information to authorized personnel only.
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Implementing internal procedures for data handling and security.
However, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. When your information is no longer needed, we will securely delete or anonymize it.
Your Data Protection Rights
Depending on your location and applicable laws, you may have the following rights regarding your personal information:
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Right to Access: You have the right to request access to the personal information we hold about you.
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Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
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Right to Erasure ( "Right to be Forgotten"): You have the right to request that we delete your personal information, under certain conditions.
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Right to Restrict Processing: You have the right to request that we restrict the processing of your personal information, under certain conditions.
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Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
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Right to Object: You have the right to object to our processing of your personal information, under certain conditions.
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Right to Withdraw Consent: If we are relying on your consent to process your personal information, you have the right to withdraw that consent at any time.
To exercise any of these rights, please contact us using the contact information provided in Section 11. We will respond to your request within a reasonable timeframe.
Third-Party Links
Our website or communications may contain links to third-party websites or services that are not operated by us. We have no control over, and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policies of any third-party websites you visit.
Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personally identifiable information from children under 18. If you are a parent or guardian and you believe that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from a child without verification of parental consent, we will take steps to remove that information from our servers.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy. We encourage you to review this Privacy Policy periodically for any changes. Your continued use of our services after such modifications constitutes your acceptance of the updated Privacy Policy.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
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Breakthrough 8 LLC
Jackson, MI